I received a letter from Perodua, dated 27/7/2020, telling me there’s a call back for my batch of MyVi (2018) for fuel pump replacement.
I have made it public on 1/7/2020 that my car broke down on the road in late June. After some investigation, I tagged Perodua, hoping they would make a public call back instead. Their reply is attached. They believe they have done enough to tell the owners.
My notice came a month too late.
I called the helpline, and was told I can’t claim my part replacement cost as it was not performed by their service centre. I don’t dispute that. It was my decision and I understand it.
But this is obviously a proof that public call back is needed.
Again, I am making this public so MyVi owners are aware. This is not a complaint. And hopefully Perodua will consider making a public call back.
Link to my 1/7/2020 post:
https://www.facebook.com/fb.pmwang/photos/a.586479471414355/3201407603254849/?type=3
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